Service My Vehicle Loan

Service My Vehicle Loan

Find your loan balance and determine your payoff period

Same-day loan payoffs

These include the total amount of principal and interest owed as of the current date. This can be found in Online Banking or using 24-Hour Telephone Banking.

Log in

Click Show Details at the top of the screen.


Select your loan.

Payoff amount

Your payoff amount will display on the screen.

10-day loan payoff

Please contact our Member Contact Center by live chat or calling 800-451-4292 to obtain a loan payoff that is not being paid off the same day. 

Mailing your payoff check

Payoffs can be mailed to:

Credit Union ONE

400 E. 9 Mile Rd

Ferndale MI 48220

Making a Payment

Read more about making a payment.

Auto Titling Instructions

Review our instructions for dealership purchases, refinances, lease buyouts and private party sales. 

Your local Secretary of State office will assist you with required documentation to issue the new title with Credit Union ONE as lienholder. 

Michigan is not a title holding state. Titles that are issued in the state of Michigan will be mailed to you once the Credit Union ONE lien is placed on it. If a vehicle is titled out of state and that state is a title holding state, then the members title will be held at Credit Union ONE until the loan is paid in full.

The release of lien will be mailed to the address on file after 5 business days of the loan payoff. You can also contact Member Contact Center at 800-451-4292 to request a release of lien be mailed, emailed, or faxed.

Please contact our Credit Solutions Team by calling 800-451-4292 and following the phone prompts, and a representative will assist you with any questions. 

You can apply online here. Click here for more details about boat, motorcycle, or recreational vehicle loans.  

View our Rates page

We finance pontoon, deck, ski, bow rider and other fishing boats. We do not finance high-performance boats, cruisers or Jet-Skis. Read more on our Boat Loans page.

We finance street bikes and three-wheeled bikes. We do not finance custom choppers or high-performance street bikes. Learn more on our Motorcycle Loans page.

Credit Union ONE is a full-service financial institution with locations in Southeast Michigan, Davison, MI, Traverse City, MI, and Grand Rapids, MI.