Telephone Banking

Telephone Banking

It only takes one quick call to connect with your accounts

Say "hello" to convenience

Bank by phone anytime it's convenient.

Here's the number

Call us from anywhere toll-free at 800.423.3069.

Feel secure

Social Security numbers and a PIN are required to access personal accounts.

Take care of tasks

Check balances, transfer funds, verify cleared checks - and more.

Works for businesses

Commercial accounts can be accessed with Tax ID numbers and a PIN.

Sometimes the simple solution is the best one. With Credit Union ONE's Telephone Banking, routine money management is push-button easy. There's never any waiting for service, and we'll guide you through our menu of options so you can take care of everything that needs to be done.

  • Telephone Banking is a free service of Credit Union ONE
  • Available 24/7, including weekends and holidays
  • Check balances, transfer funds, verify deposits and cleared checks, obtain information, report lost or stolen cards and more
Accessing Personal Accounts
  • You'll need your Social Security number or member number
  • Your PIN*
  • The last four digits of the account number you'd like to access
Accessing Your Business, Trust or Estate Account
  • You'll need your tax identification number or member number
  • Your PIN*

Credit Union ONE is a full-service financial institution with locations in Southeast Michigan, Davison, MI, Traverse City, MI, and Grand Rapids, MI.

How can we help?


Your PIN is set up by using your SSN as your PIN during your initial 24-Hour Telephone Banking login.