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Get in touch with us today.

We have 19 branches in Michigan you can visit or you can use our contact form below.

If you need to send mail, please use the address for our headquarters:

Credit Union ONE
400 E. Nine Mile Road
Ferndale, MI 48220
 

You also can reach us conveniently by phone. Use these numbers to the get the answers you need.
 

Contact Center

(800) 451-4292
Monday - Thursday: 7:30 a.m. - 5:30 p.m.
Friday: 7:30 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 1:00 p.m.

Consumer Lending

(800) 451-4292
Monday - Thursday: 8:30 a.m. - 5:00 p.m.
Friday: 8:30 a.m. - 6:00 p.m.
Saturday: 10:00 a.m. - 12:30 p.m.

Chat Hours

Monday - Friday: 7:30 a.m. - 8:00 p.m.
Saturday: 9:00 a.m. - 1:00 p.m.

Real Estate Lending

(800) 451-4292

Monday - Friday: 8:30 a.m. - 5:00 p.m.

Activate Your Mastercard® Debit Card

(800) 631-3197

24-Hour Telephone Banking

(800) 423-3069

Change Your Mastercard® Debit Card Pin

(888) 886-0083 

Report a Lost or Stolen Mastercard® Credit Card

(888) 241-2510

Report a Lost or Stolen Mastercard® Debit Card

Inside the U.S., 24/7: (800) 449-7728
Outside the U.S.: (727) 299-2449

Online Banking and Bill Pay Assistance

(800) 451-4292

 

Always at your service

When you need answers, you don't want to wait around. That's why we offer various options for contacting us so you can get in touch with friendly professionals who can provide the guidance you need.

Not sure how to get started?
How to Open an Account
What you need to get started
Chat Online
Connect with a member service representative through our site.
Contact Us
Call us at 800-451-4292.
Find a Branch
Come into one of our convenient locations.