Identity Theft Protection

Identity Theft Protection

Credit Union ONE and Mastercard are committed to fighting fraud and identity theft

Just about every day, consumers are warned about identity theft and the potential impact on their finances. Credit Union ONE and our partners at Mastercard are doing everything possible to keep your data safe. Mastercard ID Theft Protection is with you 24/7 to help detect potential fraud, alert you of suspicious activity and resolve identity threats.

Mastercard ID Theft Protection™

Your Credit Union ONE Mastercard Debit Card, Achieve Rewards Credit Card, Achieve Credit Card, and Access Credit Card all come with Mastercard ID Theft Protection to better safeguard you against possible identity theft and bring you security and peace of mind.1 This is a complimentary service included with your Mastercard once activated. Click here to see how it works. 

  • Monitors your credit file for changes that could indicate fraud, such as new credit inquiries, an address change or a new account opened in your name.2

  • Sends alert notifications whenever suspicious activity is detected so that you can take immediate action to minimize potential damage. The tool monitors suspicious activity related to the personal information you choose to track, such as your name, address, email address, social security number, date of birth, debit/credit card numbers or other sensitive data.2
  • Provides ID Theft Resolution, assigning a resolution specialist to you when you require assistance resolving issues related to identity theft.2

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Credit Union ONE is a full-service financial institution with locations in Southeast Michigan, Davison, MI, Traverse City, MI, and Grand Rapids, MI.


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Certain terms, conditions and exclusions apply. Cardholders need to register for this service. This service is provided by Generali Global Assistance Inc. Please see your Guide to Benefits for details or call 1-800-MASTERCARD.


Certain terms, conditions and exclusions apply. Please see your Guide to Benefits for details or call 1-800-MASTERCARD.

Mastercard is a registered trademark, and the circles design is a trademark, of Mastercard International Incorporated.

Mastercard offers ID Theft Protection as serviced by a third party, Generali Global Assistance (GGA). The solution is brand agnostic and available globally to a variety of clients. Mastercard ID Theft Protection and Generali Global Assistance have specific indemnities depending on implementation and partners. Contact your Mastercard account representative for clauses to include.