Credit Union ONE Opens Relocated Shelby Township Branch

  • November 14, 2017

SHELBY TOWNSHIP, MI – On Monday, November 6, Credit Union ONE opened its relocated, full-service Shelby Township Branch. Located at 55600 Van Dyke Avenue (just north of 25 Mile Rd.), the new branch features added conveniences designed to enhance the member experience, including extended Drive-Up hours and Interactive Teller Machines (ITMs). In celebration of this Grand Opening, Credit Union ONE is offering promotions worth up to $800 and a special rate on 30-month CDs.

“Consumer preferences for branch banking continue to evolve,” says Credit Union ONE President and Chief Executive Officer Gary Moody. “This new branch combines the right mix of technology with very personalized service to deliver a great experience regardless of the reason for your visit. It is exciting to provide a full range of services with expanded hours to better fit our members’ lives and exceed their expectations.”

The particular combination of technology and personalized service at the Shelby Township Branch represents a new model for Credit Union ONE. Instead of staff being utilized for specific transactions (one as “teller,” for example; another for loan services), each Branch Representative at the Shelby Township Branch is able to help members access Credit Union ONE’s full range of services on the spot. The ITMs at the new Shelby Township Branch represent the latest advancements in branch banking and video chat capabilities and provide members with one more way to get personal, one-on-one service. In addition to permitting members to make typical cash withdrawals and balance inquiries, the interactive units can complete advanced transactions, such as scanning, sorting and validating checks and counting cash deposits.

ITMs at the Shelby Township Branch are available in-lobby during regular hours (9 a.m. to 6 p.m. Monday through Friday and 9 a.m. to 2 p.m. on Saturday) and via Drive-Up during extended hours (7 a.m. to 7 p.m. Monday through Friday and 9 a.m. to 2 p.m. on Saturday). This new technology helps Credit Union ONE accommodate members’ busy schedules, while continuing to offer the high level of service members have come to know and trust.

Credit Union ONE encourages the community to visit the new branch to meet on-site staff, try the ITMs, and take advantage of the exciting Grand Opening offers available only at the Shelby Township Branch through January 31, 2018. Members will get $300 when they use their debit card after opening a Cash Back Checking Account; up to $250 when they close on eligible direct auto, boat, RV, motorcycle, and Freedom ONE Loans; and $250 when they close on a First Mortgage, Equity Advantage, Home Equity, or Home Equity Line of Credit Loan. Members who deposit a minimum of $2,500 will also receive 1.4% APY on 30-month CDs.

Credit Union ONE plans an official ribbon cutting ceremony for the new branch in early December.

About Credit Union ONE
Founded in 1938 with 15 members, Credit Union ONE is now one of Michigan’s largest credit unions. With 25 branches in Metro-Detroit, Grand Rapids, and Traverse City, Credit Union ONE serves over 135,000 members across the state. Credit Union ONE is committed to providing exceptional value throughout its members’ lives by delivering outstanding products and services, such as financial planning, retirement, and investment products; insurance and brokerage services; and traditional savings, lending, and checking products. This extensive portfolio of financial services– including one of the most comprehensive mortgage lending programs in the state – makes Credit Union ONE a single source for all of its members’ financial service needs.