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We go to great lengths to protect you from fraud and theft.

Protection

We protect your information when you bank with us.

Take steps to protect your finances.


There's no shortage of new threats to your identity and finances, especially as we move more of our transactions online. Credit Union ONE is dedicated to helping members understand the digital threats that exist and take steps to avoid pitfalls, because your peace of mind is invaluable. We take care to protect you and your accounts from fraudulent activity so you can take care of financial tasks online without worry.
Let's discuss the steps you should take today.
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We offer three levels of protection through our partnership with ID SafeChoice Plus. Also, stay updated on the latest online threats through the Federal Trade Commission's Scam Alerts.
Our system is designed to limit the number of times an incorrect password can be submitted before your account is locked out. We also monitor and record bad log-in attempts to detect any suspicious activity, e.g., someone trying to guess your password. It's important to create a strong password and avoid using easy-to-guess information such as your birth date, name, address or phone number. Also, never share your password with anyone and make sure you change it periodically.

These are other safeguards built into Online Banking.

  • Timeout: Your session times out after a period of inactivity to prevent others from accessing your account. We recommend that you always log out of your session before walking away from your computer.
  • Online Statements: Securely access digital versions of your account statement to remove paper copies of your statement circulating through the mail.
  • Check Images: View digital images of your checks online to help prevent fraud.
  • Alerts: Check-clear alerts, payment alerts and balance alerts help you monitor account activity to detect anything suspicious.
  • Alternate User ID: For added security, you can create a login other than your account number.

Do you offer GAP insurance? 

Yes, learn more about Guaranteed Asset Protedtion (GAP) insurance online. To apply for GAP insurance, contact Credit Union ONE at 800-451-4292 or visit any Credit Union ONE branch.

Do you offer financial planning services? 

The Hantz Group has partnered with Credit Union ONE to help our members with Financial Planning, Retirement, Education, Life/Long-Term Care Insurance, Taxes, Home and Auto Insurance, Estate Planning, Investments. We can assist members with focusing on their current and future financial needs.

Where can I find information about GAP insurance?

Yes, learn more about Guaranteed Asset Protedtion (GAP) insurance online. To apply for GAP insurance, contact Credit Union ONE at 800-451-4292 or visit any Credit Union ONE branch.

What is Hantz Group? 

The Hantz Group has partnered with Credit Union ONE to help our members with Financial Planning, Retirement, Education, Life/Long-Term Care Insurance, Taxes, Home and Auto Insurance, Estate Planning, Investments. We can assist members with focusing on their current and future financial needs.

How do I apply for GAP insurance? 

Yes, learn more about Guaranteed Asset Protedtion (GAP) insurance online. To apply for GAP insurance, contact Credit Union ONE at 800-451-4292 or visit any Credit Union ONE branch.

What are the benefits of financial planning services? 

The Hantz Group has partnered with Credit Union ONE to help our members with Financial Planning, Retirement, Education, Life/Long-Term Care Insurance, Taxes, Home and Auto Insurance, Estate Planning, Investments. We can assist members with focusing on their current and future financial needs.

Do you offer CLCD Insurance? 

Yes, learn more about Credit Life & Credit Disability Insurance online. Members should purchase both insurances for peace of mind. The Credit Life Insurance will pay off the loan in the event of a members untimely death. Disabililty Insurance will make the payments in the event the member becomes disabled. 

How do I apply for CLCD insurance? 

Yes, learn more about Credit Life & Credit Disability Insurance online. Members should purchase both insurances for peace of mind. The Credit Life Insurance will pay off the loan in the event of a members untimely death. Disabililty Insurance will make the payments in the event the member becomes disabled. 

Should I purchase CLCD insurance? 

Yes, learn more about Credit Life & Credit Disability Insurance online. Members should purchase both insurances for peace of mind. The Credit Life Insurance will pay off the loan in the event of a members untimely death. Disabililty Insurance will make the payments in the event the member becomes disabled. 

What is AD&D?

TruStage is a third-party company that offers unique insurance coverage services to members of Credit Union ONE such as Accidental Death and Dismembermant (AD&D). Enrolling must be done by contacting TruStage directly.

Do you offer AD&D insurance?

TruStage is a third-party company that offers unique insurance coverage services to members of Credit Union ONE such as Accidental Death and Dismembermant (AD&D). Enrolling must be done by contacting TruStage directly. 

How do I apply for AD&D insurance?

TruStage is a third-party company that offers unique insurance coverage services to members of Credit Union ONE such as Accidental Death and Dismembermant (AD&D). Enrolling must be done by contacting TruStage directly.

Should I buy AD&D insurance? 

TruStage is a third-party company that offers unique insurance coverage services to members of Credit Union ONE such as Accidental Death and Dismembermant (AD&D). Enrolling must be done by contacting TruStage directly.