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We're proud to serve those who serve our country.
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Serving Michigan's veterans


Credit Union ONE believes everyone deserves a fair chance at homeownership, especially those who serve our country in the military. We're proud to offer veterans home loans backed by the U.S. Department of Veterans Affairs to our Michigan Members. You're eligible if you've served at least 181 days of active duty or at least six years in the National Guard, and a Certificate of Eligibility. To determine your eligibility, check eBenefits at: www.ebenefits.va.go, or contact the VA Eligibility Center at 1-888-768-2132. For buying a home or refinancing your mortgage, a VA Loan could be the perfect solution. Apply online or visit us at one of our convenient locations throughout Michigan including metro Detroit, Grand Rapids, Traverse City and beyond.

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Find all the helpful tools you need in our Mortgage Center.


Credit Union ONE is owner-partner of Member First Mortgage.

What is the difference between a traditional mortgage and an FHA?

Our Home Mortgages page explains the details of our various mortgage options.

What are the benefits of a VA loan? 

Our VA Loans page  provides all the details about this option.

How do I apply for a mortgage? 

Apply online, in person at any Credit Union ONE Branch or call 800-451-4292 and speak to a Mortgage Loan Originator. Status can be checked by calling your loan representative or 800-451-4292.

How do I refinance my mortgage? 

Apply online, in person at any Credit Union ONE Branch or call 800-451-4292 and speak to a Mortgage Loan Originator. Status can be checked by calling your loan representative or 800-451-4292.

How do I check the status of my mortgage application? 

Status can be checked by calling your loan representative or 800-451-4292.

How can I get more loan coupons?

Call the Member Contact Center at 800-451-4292 or visit a branch. There is a $5.00 fee for a set of 36 coupons.

How do I close a loan with Credit Union ONE?

Loan closing can be done at any Credit Union ONE branch. Some loans can also be closed electronically.

What are your current mortgage rates?
 

Our Rates page provides the most updated rates we're offering. 

Where do I find information on my loan title?

Michigan is not a title holding state. Titles that are issued in the state of Michigan will be mailed to you once the Credit Union ONE lien is placed on it. If  a vehicle is titled out of state and that state is a title holding state, then the members title will be held at Credit Union ONE until the loan is paid in full.

I made my payment and I was charged a late fee. Why?

Call the Member Contact Center at 800-451-4292 or visit any Credit Union ONE branch. If many cases, you might have sent in a loan payment but it was short a few cents. Your loan will become past due if the difference is not made up before the next due date and a late fee will be assessed. 

How can I obtain a letter of guarantee?

Please visit a branch location of call the Member Contact Center at 800-451-4292 for more information.

How can I change the due date of my loan payments?

The Member Contact Center Loan Servicing Agents can assist members with changing the due date on their loan that may better for their budget. Credit Union ONE does not refinance our own loans however we can look into lowering the interest rate on the loan if the member qualifies. If members are facing financial difficulties, we can assist with starting the Loan Modification process.