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A rainy-day fund can help you get through some financial challenges without piling up debt.

Preparing for the Unexpected

A little planning can go a long way.

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Unexpected Events

When life throws you a curveball, stand strong.

There's only so much preparation you can do in life. Often, your finances are most impacted by how you react to unexpected life changes.

Dealing with the Fallout of Bankruptcy

Bankruptcy is not an option to take lightly. Declaring bankruptcy carries significant financial and legal ramifications, placing all of your assets at stake. It’s important to make a detailed account of all of your assets and debts before filing for bankruptcy. Showing creditors that you’re serious about shoring up your financial problems can lead to favorable settlements for you. With changing bankruptcy laws, a trusted attorney is a valuable resource.

Bankruptcy doesn’t absolve you of your financial responsibilities, so you’ll be required to follow a payment plan with creditors after you file. You’ll likely need to scrutinize your spending habits and lifestyle if you’re considering or going through bankruptcy.

Managing Finances After Your Spouse's Death

Losing a spouse creates one of life’s most heart-wrenching and stressful situations. In these difficult times, it’s important to keep your financial situation in good shape. That may not be easy if your spouse handled the finances, but now is the time to understand the complete picture of assets and debts.

It’s best to alert creditors and the reporting agencies of your spouse's death so they’re updated immediately about your situation. This can open the door to discussions with creditors about any accounts you held jointly with your spouse, such as credit cards or personal loans for which you’ll be responsible in the future.

Going forward, make sure you keep current on all your payment obligations while identifying your assets, where they are and how to access and protect them. Then develop a financial plan that enables you to live comfortably.

If Divorce Disrupts Your Life

You never expected your marriage to dissolve. With emotions running high, there are important financial decisions to be made at this time that require clear thinking and long-term vision.

One of the most common mistakes divorcing couples make is failing to separate their joint credit accounts. A divorce decree has nothing to do with a person’s legal and contractual obligation to creditors. If accounts with your name on them no longer get paid, your credit score is at stake.

Removing your name from a joint account should be one of the first things you do. That can be easy or complicated, depending on the situation and the creditor with whom you’re doing business.

Removing your name from a credit card account likely will be easier if there’s not a huge outstanding balance. For automobile loans, however, a lender may not agree to take a person’s name off the account if the lender doesn’t trust the ex-partner to stay current with payments. Mortgages are more complicated. A re-finance, which can have huge financial repercussions, likely needs to occur to remove your name from the lender’s records.

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What are your hours? 

Please visit our Locations & ATMs page.

Do you notarize? 

Credit Union ONE offers Notary services for members at no charge. Please visit any of our branch locations for this service. A notary public is an officer commissioned by the Michigan Secretary of State to serve as an unbiased and impartial witness. The most common function of the notary is to prevent fraud by attesting to the identity of a person signing a document. Notarization on a document certifies that the person whose signature is entered on the document personally appeared before the notary, established his or her identity, and personally signed the document in the presence of the notary.

How do I obtain my previous year tax information (1099 Form)?

If you earned $10 or more in interest in the previous year, you were mailed a 1099-INT form at the end of January. If you need another copy of your 1099-INT, please visit one of our branches. If you earned less than $10 in interest in the previous year, you will not receive a 1099-INT. However, the interest you earned is listed in your December statement, which can be viewed in Online Banking.

Where are your branches and ATMs located? 

Please visit our Locations & ATMs page.

How do I navigate through Online Banking? 

Enroll in Online Banking by clicking Log In and then Register Now, following the prompts. Once in Online Banking, use the menu widgets on the left-hand side to choose a feature you would like to use.  Watch this Online Banking Navigation Video to learn more.

How do I become a member of Credit Union ONE?

If you live, work, worship, or attend school in the State of Michigan, you are eligible for membership. You can apply online or by visiting one of our convenient branch locations.

What are you membership requirements?

You're eligible if you work, live, attend school or worship in Michigan. If you have out-of-state ID, we will need proof you meet the requirements. For example, a paystub showing your employer is based in Michigan, a rental agreement or closing documents with your Michigan address or a school ID will suffice.

How do I close my Credit Union ONE account? 

To close a Credit Union ONE account, members can visit any Credit Union ONE branch or call us at 800-451-4292 and a check will be mailed to the address on the account for any remaining balance payable to the member.

Where do I go to find account info?

You can access your account through Online Banking, Mobile Banking, or Telephone Banking. Also, account information is available by calling 800-451-4292 or visiting a branch.

How do I find a shared branching center? 

Our Locations & ATMs page provides a full list. Shared branching allows Credit Union ONE members to use other non-Credit Union ONE credit unions to perform certain transactions. Credit Union ONE is required to perform the following transactions for guest credit union members:

• Account Inquiries
• Withdrawals
• Deposits
• Transfers
• Loan Payments
• Loan Advances
• Statement Prints

Any additional services offered are that discretion of Credit Union ONE. 

What is your routing number?

Our routing number is 272479841. Sign up for direct deposit by providing this number and your 10-digit account number to your employer. If the information is needed in writing, we are able to provide a direct deposit letter.

What is a Garnishment?

A garnishment is a court order whereby a member's property or money are in possession or under control of another and applied as payment for their debt to a third party. A levy is a proceeding in which money is obtained for the payment of taxes that are past due. When members are served with a garnishment or levy, they must call and email Admin Services with the information and fax the documents to 248-584-5446. If the member questions a garnishment or levy, they can contact the filing court, the IRS, or the State of Michigan to file an objection. A phone number of the attorney will be in the account notes. By law, Credit Union ONE must follow the garnishment/levy orders.

My family member has passed away. How do I close the
account with Credit Union ONE? 

The procedure to close a deceased member's accounts vary depending on if there were joint owners, a beneficiary, if it was a trust, etc. Contact Credit Union ONE at 800-451-4292 or visit any Credit Union ONE branch for assistance.

Do you offer medallion or signature guarantee?

Yes, but please confirm by calling 800-451-4292 to find out if the location you wish to go to has one available and what documents you need to bring. All parties who need the signature guarantee must be current members.

Skip two payments per eligible loan every 12 months. 
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