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Convenient banking on the go
Log in with your
PIN or fingerprint.

Everything you need, at your fingertips

The perfect tool for busy people

During your busy days, you don't always have time to visit a Credit Union ONE branch or manage your finances from your home office. With Mobile Banking, you can bring many branch services to your mobile device, allowing you to pay bills, deposit checks and manage money wherever you are in Michigan and beyond. It's convenient, secure and the easiest way to take care of financial tasks. Once you're enrolled in Online Banking, just download our app and sign in to start using Mobile Banking.

Related resources

How do I download the Credit Union ONE Mobile app?

Members can download the Credit Union ONE Mobile Banking App at Google Play (Android) and Apple iTunes (iOS). Note that members must acknowledge the Online/Mobile Banking Access Agreement to enroll upon downloading the app.

How do I enroll in Online Banking/Mobile Banking using the Credit Union ONE Mobile App?

Once you have downloaded the Credit Union ONE Mobile App, tap the 3 lines on the top left of the screen to open the menu; select “Enroll” to start the enrollment.

What devices can I use to deposit checks?

Open the Credit Union ONE Mobile app, tap the 3 lines on the top left of the screen to open the menu; select "Forgot Username" to retrieve your username or "Forgot Password" to retrieve your password. 

What is Quick Balance on the Credit Union ONE Mobile App?

Quick Balance is a Mobile App feature that allows members to view balances on all their Credit Union ONE accounts without logging into the app.

How do I activate the Quick Balance functionality on the Credit Union ONE Mobile App?

Sign in to the Mobile App and click on the menu in the upper left corner. Select “My Settings.” From the My Settings menu, select “Enable Quick Balance.”

The next time you launch the mobile app, you will see a “$” icon in the upper right corner of the sign in screen on the Mobile App. By tapping the icon, you can view balances on all Credit Union ONE accounts from last login.

What does the PIN sign in do on the Credit Union ONE Mobile App?

Once the PIN option is enabled, it will replace the password during the sign in process using the Credit Union ONE Mobile App.
 

How do I activate the PIN sign in on the Credit Union ONE Mobile App?

Sign in to the Mobile App and click on the menu in the upper left corner of the screen. Select “My Settings.” From the My Settings menu, select “Enable PIN Sign in.” Select a 4-6 digit PIN number. The next time the mobile app is launched, you will be asked for the PIN instead of the password for authentication. The PIN can be disabled at any time through My Settings.

How do I know if my mobile phone supports fingerprint log in or facial recognition?

Please check with your mobile phone manufacturer’s website for phone specifications. If your mobile phone does support fingerprint sign in, check your device settings to enable this feature on your mobile phone before activating Touch ID in the Credit Union ONE Mobile App.

How do I activate Touch ID on the Credit Union ONE Mobile App?

After signing into the Credit Union ONE Mobile App, tap the menu in the upper left corner of the screen. Choose “My Settings,” then “Enable Touch ID Sign in.”

How do I make a payment?

Sign in to the Credit Union ONE Mobile app. Select “Pay Bills” from the main navigation menu. Select your payee, enter the amount, and choose the “Deliver by” date. Review your payment information and select “Confirm.” You will find all scheduled payments under Pending Payments from the main Bill Pay menu.

How do I make a transfer?

Sign in to the Credit Union ONE Mobile App. Select “Transfers” then “Transfer” from the main navigation menu. Select date of transfer, the “Transfer From” and the “Transfer To” accounts, and the amount. Review your transfer information, and if everything is correct, select “Confirm” to schedule the transfer.

*Touch ID is available to users on iPhone 5s or later, iPad (5th generation), and Android devices that include Fingerprint technology.