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Manage your money anywhere, anytime.

Next-Level Digital Banking

Register for Online Banking Download for Mobile
Bank anywhere, on any device, and on your time with our digital banking platform, which includes both online banking and a mobile app. You’ll have quick and secure access to many next level digital banking features designed to help you manage your accounts, pay bills and set up alerts without having to visit a branch in Detroit, Traverse City, Grand Rapids or Ann Arbor, Michigan.

Welcome to Next Level:

Security, Convenience, and Features

Mobile Check Deposit
Convenient Check Deposit in the palm of your hand using your smartphone or tablet.
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Explore The Features

Secure Quick Login

Use touch or face I.D. to quickly log in

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Card Management Controls

Manage your Credit Union ONE Mastercard® Debit and Credit Cards

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Snapshot

Check your account balance without logging in

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Mobile Check Deposit

Deposit checks from anywhere*

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Account Alerts/Notifications

Receive email, text and push notification alerts

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Transfers

Move money between accounts and external financial institutions

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Bill Pay

You decide who you want to pay, and we’ll pay them electronically, as soon as next business day

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Budget tool

Establish a monthly budget and track spending

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Savings goals

Create savings goals with timelines and track your progress

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Card Rewards

View and redeem debit and credit card reward points

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eDocs

View, Save or Print your account statements

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Zelle

Send and receive money with ease.

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*Not available with Basic Checking

How to register for Digital Banking

We understand you’re busy and want to decide when and where you bank. That’s why we offer next-level Digital Banking solutions that allow you to securely and quickly do your banking digitally, so you can get back to life.

Credit Union ONE Online Banking

 
 

Best for: personal computers and laptops

Online banking is designed use with a pc or laptop from the comfort of your home or when your away.
 
Register for Online Banking

Credit Union ONE Mobile App

 
 
Best for: smartphone, smartwatch and tablet

Our mobile app provides the best viewing experience when you’re on the go and provides access to these exclusive features not available with online banking:
 
•Deposit checks in a snap using your mobile device or tablet
•Use Snapshot to securely check your account balances without logging in
•Get account notifications pushed directly to your mobile device

 
 

View a detailed video of our NEW
Online Banking navigation



View a detailed video of our NEW
Mobile App navigation


How To Get Started
  1. Visit cuone.org. Click "Log In" then "Register Now"
  2. Select "Register as an individual" or "Register as a business." Review and accept Agreement and Disclosure. Input Access Code from the PDF and click "Continue"
  3. Input required verification information and click "Continue"
  4. Create a Username and select where you would like to receive your temporary password. Click "Continue." Retrieve your temporary password and click "Log In"
  5. Verify your account. Input new Password. Click "Continue"
  6. Update your contact information and Time Zone, if necessary. Click "Continue"
  2. Search for "New Credit Union ONE"
    app logo
  3. Tap "Get" or "Install"
  4. Follow registration instructions on your mobile device
  1. Login into Digital Banking using a mobile phone
  2. Locate and tap the Settings Menu Widget
    Settings
  3. Tap Fingerprint or Face ID
  4. Enable Fingerprint or Face ID switch ON/OFF
  1. Login In to Digital Banking using a mobile phone
  2. Locate and tap the "Settings" menu widget
    Settings
  3. Tap "Snapshot"
  4. Enable Snapshot switch ON/OFF
  5. Select accounts to display for Snapshot
  1. Log In to Digital Banking
  2. Select the “Settings” menu widget and select “Notifications”
    Settings
  3. To set up or change an alert, click the "Settings" icon or tap on an Alert and tap Change
  4. Turn the Alert “OFF or ON”
  5. Click “Select Accounts” and choose the account the Account and click “Save”
  6. Select how to receive alert by “EMAIL, SMS (text), or PUSH” notification or all three and click “Save Changes” 
  1. Log In to Digital Banking using a computer
  2. Locate and click the "Budgets" menu widget
    Budgets Icon
  3. Type a name for the budget
  4. Click the account(s) for the budget
  5. Select expense category and input amount
  6. Add additional categories and amounts as needed
  7. Select income category and input amount
  8. Click "Create Budget"
  1. Log In to Digital Banking using a computer
  2. Locate and click the "Savings Goals" menu widget
    Savings Goals
  3. Click "New Goal" for the account you would like to establish a goal for.
  4. Type a name for the Goal, select a category, input an amount and target date
  5. Click "Save Goal"
Check and redeem Achieve Rewards Credit Card points in Online Banking through the Credit Card Services Widget OR in Online or Mobile Banking through the Card Management Widget.
  1. Log In to Digital Banking
  2. Locate and click the "EDocs" menu widget
    EDocs
  3. Click "Subscribe"
Make Deposits, Transfers and Payments
  1. Log In to Digital Banking
  2. Locate and tap the "Deposit Check" menu widget
    Deposit Check
  3. Tap "Select an Account" and choose account
  4. Input amount of check deposit
  5. Properly endorse back of check
  6. Tap "Check Front" and take picture
  7. Tap "Check Back" and take picture
  8. Tap "Deposit Check" to complete deposit
  1. Log In to Digital Banking
  2. Locate and click the "Transfers" menu widget
    Transfers
  3. Click the From account and the To account
  4. Input amount
  5. Click "Submit"
  6. Click "Confirm"
  1. Log In to Digital Banking
  2. Locate and click the "Bill Pay" menu widget
    Bill Pay
  3. Agree to Bill Pay disclosure and click "Continue"
  4. Click "Add Payee/Manage Payees" and choose whether you’re paying a business or a person.  Click "Next"
  5. Enter requested payee and account information
  6. Click "Save/Continue"
  7. Complete verification process
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