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Read the latest news from Credit Union ONE.
Written by:Credit Union ONE
July 02, 2019
Category: News

Credit Union ONE and Junior Achievement in Traverse City

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Ferndale, Michigan – Credit Union ONE Branch Manager Michelle Kilinski and Member Relationship Consultant Aimee Rockafellow both of Traverse City, just wrapped up two Junior Achievement classes at Willow Hill Elementart School in Traverse City. This was the third year for Michelle and Aimee’s first year in the program. Michelle worked with Mrs. Peplinski’s second grade class of 27 students, and Aimee was with Mrs. Duguay’s third grade class of 26 students.

The classes focus on many different real world experiences such as the value of work, making proper choices when earning and saving money, different jobs and how to work towards them, and some general but important information about financial education as they get older.

“I am really proud of our time spent hopefully helping inspire some new ideas with these students” Michelle stated. “We were able to give each student a $5.00 gift card to BAM and we received many nice thank you’s, plus my sister worked at the school I spent my first year working the JA Program and she had a blast with her class”.

Written by:Credit Union ONE
June 26, 2019
Category: News

Credit Union ONE Supports Beaumont Children’s Walk for Miracles

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Ferndale, Michigan – A Credit Union ONE Team of over 80 walkers participated at the Beaumont Children’s Miracle Network fifth annual Walk for Miracles at the Detroit Zoo on Saturday June 15th. Credit Union ONE for the fifth consecutive year was also the $5,000 refreshment sponsor for the day.

Over 1,200 walkers with numerous pledges and corporate sponsors enjoyed the brisk morning and numerous other activities taking place during the morning. The 8:30am walk started on time with the goal of raising money for a very worthy cause, and for all of the participants to enjoy their morning at the zoo.

“I appreciate being a part of such a worthwhile event, and as an organization we are happy to provide a sponsorship and team of walkers to help make this day a success” said John Kozich, Vice President of Community Relations for Credit Union ONE. “ I want to thank our employees and family members for helping to make this a great day.”
 
Written by:Credit Union ONE
June 12, 2019
Category: News

Credit Union ONE Hosts Shred Day in Macomb

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Ferndale, Michigan – The  Members of Credit Union ONE turned out for a free shred day held at the Macomb Township Branch on Saturday June 1st, 2019. Over six tons of paper was collected and shredded on site during the three hours, and the members generously donated $425.00 dollars to Beaumont Children’s in Royal Oak.

Credit Union ONE hosts three to four shred day events a year which continue to be a very popular event. Credit Union ONE Member Ann Kondrad brought material to shred and was pleased with the event. “ Glad I finally made it to a Shred Day, so easy and a good cause”.  For the two events Members donated $674.00  to Beaumont Children’s.

“Our Members realize the importance of these events, and they continue to participate and also to help Beaumont Children’s which is great”  said John Kozich, Vice President of Community Relations for Credit Union ONE. “ Our Members start asking about the next shred day locations and times soon after an event ends, and often while they are dropping stuff off that day”.
 
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If you're a media member, this information provides a summary of CUONE's origins and operations. If you have additional questions, please contact Donna Reid at Donna_Reid@cuone.org or 248-584-5088.

What fees are associated with my Credit Union ONE account?

Access a full list of our account fees.

What are your hours? 

Please visit our Locations & ATMs page.

Do you notarize? 

Credit Union ONE offers Notary services for members at no charge. Please visit any of our branch locations for this service. A notary public is an officer commissioned by the Michigan Secretary of State to serve as an unbiased and impartial witness. The most common function of the notary is to prevent fraud by attesting to the identity of a person signing a document. Notarization on a document certifies that the person whose signature is entered on the document personally appeared before the notary, established his or her identity, and personally signed the document in the presence of the notary.

How do I obtain my previous year tax information (1099 Form)?

If you earned $10 or more in interest in the previous year, you were mailed a 1099-INT form at the end of January. If you need another copy of your 1099-INT, please visit one of our branches. If you earned less than $10 in interest in the previous year, you will not receive a 1099-INT. However, the interest you earned is listed in your December statement, which can be viewed in Online Banking.

How do I become a member of Credit Union ONE?

If you live, work, worship, or attend school in the State of Michigan, you are eligible for membership. You can apply online or by visiting one of our convenient branch locations.

Where are your branches and ATMs located? 

Please visit our Locations & ATMs page.

How do I navigate through Online Banking? 

Enroll in Online Banking by clicking Log In and then Register Now, following the prompts. Once in Online Banking, click on the gray tabs and select requested items from the menus. For account history, click on the account name from the Account Summary page. If locked out of Online Banking wait 10 minutes for system to be reset (only once per day) or contact Credit Union ONE at 800-451-4292.

What are you membership requirements?

You're eligible if you work, live, attend school or worship in Michigan. If you have out-of-state ID, we will need proof you meet the requirements. For example, a paystub showing your employer is based in Michigan, a rental agreement or closing documents with your Michigan address or a school ID will suffice.

How do I find a shared branching center? 

Our Locations & ATMs page provides a full list. Shared branching allows Credit Union ONE members to use other non-Credit Union ONE credit unions to perform certain transactions. Credit Union ONE is required to perform the following transactions for guest credit union members:

• Account Inquiries
• Withdrawals
• Deposits
• Transfers
• Loan Payments
• Loan Advances
• Statement Prints

Any additional services offered are that discretion of Credit Union ONE. 

What is your routing number?

Our routing number is 272479841. Sign up for direct deposit by providing this number and your 10-digit account number to your employer. If the information is needed in writing, we are able to provide a direct deposit letter.

How do I change my address? 

In Online Banking, click on the Profile tab, and then Update Profile.  You can also visit a branch or call the Member Contact Center at 800-451-4292

I have moved and need to change my address?

In Online Banking, click on the Profile tab, and then Update Profile.  You can also visit a branch or call the Member Contact Center at 800-451-4292

How do I close my Credit Union ONE account? 
 

To close a Credit Union ONE account, members can visit any Credit Union ONE branch or call us at 800-451-4292 and a check will be mailed to the address on the account for any remaining balance payable to the member.

Where do I go to find account info?

You can access your account through Online Banking, Mobile Banking, or Telephone Banking. Also, account information is available by calling 800-451-4292 or visiting a branch.

What is a Garnishment?

A garnishment is a court order whereby a member's property or money are in possession or under control of another and applied as payment for their debt to a third party. A levy is a proceeding in which money is obtained for the payment of taxes that are past due. When members are served with a garnishment or levy, they must call and email Admin Services with the information and fax the documents to 248-584-5446. If the member questions a garnishment or levy, they can contact the filing court, the IRS, or the State of Michigan to file an objection. A phone number of the attorney will be in the account notes. By law, Credit Union ONE must follow the garnishment/levy orders.

My family member has passed away. How do I close the
account with Credit Union ONE? 

The procedure to close a deceased member's accounts vary depending on if there were joint owners, a beneficiary, if it was a trust, etc. Contact Credit Union ONE at 800-451-4292 or visit any Credit Union ONE branch for assistance.

What do I need to close my deceased parents account?

The procedure to close a deceased member's accounts vary depending on if there were joint owners, a beneficiary, if it was a trust, etc. Contact Credit Union ONE at 800-451-4292 or visit any Credit Union ONE branch for assistance.

Do you offer medallion or signature guarantee?
 

Yes, but please confirm by calling 800-451-4292 to find out if the location you wish to go to has one available and what documents you need to bring. All parties who need the signature guarantee must be current members.