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Read the latest news from Credit Union ONE.
Written by:Credit Union ONE
October 03, 2019
Category: News

Credit Union ONE Hosts Shred Day in Grand Rapids

image to support article about Credit Union ONE Hosts Shred Day in Grand Rapids
Ferndale, Michigan – The  Members of Credit Union ONE turned out for a free shred day held at the Walker Branch in Grand Rapids on Saturday September 28th, 2019. Even a pretty steady rain throughout the morning did not stop over four thousand pounds of paper being collected and shredded on site during the three hours.

Credit Union ONE hosts three to four shred day events a year which continue to be a very popular event. Credit Union ONE Member Thomas Word said  “It felt good to have all that shredding done”. Other members were free to comment like Marc Bruggema who said  “Thank You for having a shred day”.

“Our Members realize the importance of these events, and they anticipate us having them in the spring and fall of the year” said John Kozich, Vice President of Community Relations for Credit Union ONE. “Our Members start asking about the next shred day locations and times soon after an event ends, and often while they are dropping stuff off that day”.
Written by:Credit Union ONE
September 04, 2019
Category: News

Scholarship Applications Now Available

Ferndale, Michigan – Applications for the 2019-2020 William G. Coyne Memorial Scholarship Program are now available online and in all Credit Union ONE branches.To be eligible High School seniors must meet the following requirements:
  • Be a 2020 graduating high school senior
  • Complete 30 or more hours of documented, qualified community service during Junior/Senior year of high school ending April 1, 2020
  • Be a Member of a family that has belonged to Credit Union ONE of Michigan for a minimum of 6 months ( in good standing )
  • Have a cumulative high school grade point average of 3.0 or above
  • Plan to enroll in, beginning in the fall of 2020, a full time undergraduate course of study at an accredited two-or four year college or university, or accredited trade or vocational school.
More Information can be found under  or by visiting a branch office.
Credit Union ONE, is headquartered in Ferndale, Michigan. Organized in 1938 by five people with $51.00, the credit union now has approximately $1.2 billion in assets and provides its 125,000 members with consumer banking services such as mortgages, credit cards, auto financing, and deposit products via digital platforms and 20 branches located in Southeast Michigan, Grand Rapids, and Traverse City. twenty offices Through its affiliation with Hantz Financial Services, members have access to a comprehensive range of investment, insurance, estate/tax planning, and advisory services. Credit Union ONE also participates in the CO-OP Network providing members access to nearly 30,000 surcharge-fee ATMs and over 5,600 branches across the United States. For more information go to or "like us" on Facebook and Twitter.
Written by:Credit Union ONE
August 13, 2019
Category: News

Credit Union ONE Walks in Support of Organ and Tissue Donation

image to support article about Credit Union ONE Walks in Support of Organ and Tissue Donation
Ferndale, Michigan – The 22nd Annual Gift of Life Walk / Run benefiting the Minority Organ Tissue Transplant Education Program ( MOTTEP ), was held on Saturday July 27th, 2019 at the Belle Isle State Park.

For the seventh year in a row Credit Union ONE was a Corporate Sponsor and also participated with a team comprised of Employees, Family, and Friends. The goal again was to raise funding and awareness through the importance of organ and tissue donation. “ It starts with registering on your drivers license to be a donor”, said John Kozich Vice President of Community Relations. “ This event continues to grow each year with helping those in need”.

The day included a 5k and 10k race as well as a 5k walk. The annual MOTTEP Gift of Life Walk / Run is Michigan’s largest event promoting organ and tissue donation. The donations were still being processed, but the 3,500 plus participants hoped to raise over $75,000 dollars.
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Contact Us
If you're a media member, this information provides a summary of CUONE's origins and operations. If you have additional questions, please contact Donna Reid at or 248-584-5088.

What fees are associated with my Credit Union ONE account?

Access a full list of our account fees.

What are your hours? 

Please visit our Locations & ATMs page.

Do you notarize? 

Credit Union ONE offers Notary services for members at no charge. Please visit any of our branch locations for this service. A notary public is an officer commissioned by the Michigan Secretary of State to serve as an unbiased and impartial witness. The most common function of the notary is to prevent fraud by attesting to the identity of a person signing a document. Notarization on a document certifies that the person whose signature is entered on the document personally appeared before the notary, established his or her identity, and personally signed the document in the presence of the notary.

How do I obtain my previous year tax information (1099 Form)?

If you earned $10 or more in interest in the previous year, you were mailed a 1099-INT form at the end of January. If you need another copy of your 1099-INT, please visit one of our branches. If you earned less than $10 in interest in the previous year, you will not receive a 1099-INT. However, the interest you earned is listed in your December statement, which can be viewed in Online Banking.

How do I become a member of Credit Union ONE?

If you live, work, worship, or attend school in the State of Michigan, you are eligible for membership. You can apply online or by visiting one of our convenient branch locations.

Where are your branches and ATMs located? 

Please visit our Locations & ATMs page.

How do I navigate through Online Banking? 

Enroll in Online Banking by clicking Log In and then Register Now, following the prompts. Once in Online Banking, click on the gray tabs and select requested items from the menus. For account history, click on the account name from the Account Summary page. If locked out of Online Banking wait 10 minutes for system to be reset (only once per day) or contact Credit Union ONE at 800-451-4292.

What are you membership requirements?

You're eligible if you work, live, attend school or worship in Michigan. If you have out-of-state ID, we will need proof you meet the requirements. For example, a paystub showing your employer is based in Michigan, a rental agreement or closing documents with your Michigan address or a school ID will suffice.

How do I find a shared branching center? 

Our Locations & ATMs page provides a full list. Shared branching allows Credit Union ONE members to use other non-Credit Union ONE credit unions to perform certain transactions. Credit Union ONE is required to perform the following transactions for guest credit union members:

• Account Inquiries
• Withdrawals
• Deposits
• Transfers
• Loan Payments
• Loan Advances
• Statement Prints

Any additional services offered are that discretion of Credit Union ONE. 

What is your routing number?

Our routing number is 272479841. Sign up for direct deposit by providing this number and your 10-digit account number to your employer. If the information is needed in writing, we are able to provide a direct deposit letter.

How do I change my address? 

In Online Banking, click on the Profile tab, and then Update Profile.  You can also visit a branch or call the Member Contact Center at 800-451-4292

I have moved and need to change my address?

In Online Banking, click on the Profile tab, and then Update Profile.  You can also visit a branch or call the Member Contact Center at 800-451-4292

How do I close my Credit Union ONE account? 

To close a Credit Union ONE account, members can visit any Credit Union ONE branch or call us at 800-451-4292 and a check will be mailed to the address on the account for any remaining balance payable to the member.

Where do I go to find account info?

You can access your account through Online Banking, Mobile Banking, or Telephone Banking. Also, account information is available by calling 800-451-4292 or visiting a branch.

What is a Garnishment?

A garnishment is a court order whereby a member's property or money are in possession or under control of another and applied as payment for their debt to a third party. A levy is a proceeding in which money is obtained for the payment of taxes that are past due. When members are served with a garnishment or levy, they must call and email Admin Services with the information and fax the documents to 248-584-5446. If the member questions a garnishment or levy, they can contact the filing court, the IRS, or the State of Michigan to file an objection. A phone number of the attorney will be in the account notes. By law, Credit Union ONE must follow the garnishment/levy orders.

My family member has passed away. How do I close the
account with Credit Union ONE? 

The procedure to close a deceased member's accounts vary depending on if there were joint owners, a beneficiary, if it was a trust, etc. Contact Credit Union ONE at 800-451-4292 or visit any Credit Union ONE branch for assistance.

What do I need to close my deceased parents account?

The procedure to close a deceased member's accounts vary depending on if there were joint owners, a beneficiary, if it was a trust, etc. Contact Credit Union ONE at 800-451-4292 or visit any Credit Union ONE branch for assistance.

Do you offer medallion or signature guarantee?

Yes, but please confirm by calling 800-451-4292 to find out if the location you wish to go to has one available and what documents you need to bring. All parties who need the signature guarantee must be current members.