Credit Union ONE has transitioned to Next‑Level Digital Banking
Please follow the steps below to ensure a smooth transition to the new Mobile Banking App. It's only necessary to complete the transition login process once, either in Online Banking or the NEW Credit Union ONE Mobile App.
How to log in to Mobile Banking
- Download the NEW Credit Union ONE Mobile App in the Apple® App Store or Google Play™. Uninstall your existing CUONE app.
- Open the app. Enter your existing username to begin. Tap Continue.
- Enter the temporary password, which is the last 6 digits of your Social Security number, first and last name initials capitalized, and your 5-digit zip code (example: 456789JC48820). Tap Log In.
- Tap Get Started on the Welcome page.
- Re-establish a new password. Password must meet security requirements. Tap Continue.
- Confirm your contact information is accurate and up to date. Tap Continue.
- Review and accept the disclosure. Check I Agree box. Click Open PDF link for code. Enter PDF access confirmation code. Tap Continue.