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Available to employees of select hospitals and facilities†

EZ Access

Fixed rate as low as
21.99% APR‡

Money when you need it

Cash Back Checking
Earn Cash Back Rewards for everyday purchases with your debit card 

Fit for any use


Qualification for Credit Union ONE's EZ Access loan is based on your employment at one of our partner hospitals, and you'll get access to a $1,000 loan that can be renewed every year without cumbersome paperwork. This fixed-term loan is ideal for our Michigan Members who need a flexible personal loan at a competitive rate. There's no end to how you can use this money, and we make sure the application and approval go quickly.

Get your EZ Access loan.
Apply Now
Related resources

What is the payoff on my loan?

You can find this information by logging in to Online Banking, Mobile Banking, or using 24-Hour Telephone Banking. Also, you can call the Member Contact Center at 800-451-4292 or visit a branch.

Do you offer student loans? 

Credit Union ONE no longer offers student loans.

Please note the following for existing student loan borrowers:
  • Student loan applications with contingent approvals will continue to be processed and funded
  • Existing borrowers can visit the UAS website  to access information about their account
  • Scheduled disbursements on active lines of credit will be honored by Credit Union ONE
  • CU Student Choice will continue to service and assist existing student borrowers

How do I build credit? 

A steady, disciplined approach will gradually increase your credit score over time, allowing you to secure lower rates on future loans. Learn more about managing your credit

Find out all you need to know about the Credit Builder loan online.

What is the difference between a Freedom ONE and Freedom Access personal loan?

Freedom ONE is a closed-end term loan. Freedom Access is an open-end line of credit. 

What is the difference between an open ended and closed ended loan? 

Freedom ONE is a closed-end term loan. Freedom Access is an open-end line of credit. 

How do I pay off my loan? 

Loan payoff amounts for same day payoff can be obtained in Online Banking by clicking on the Loan Payment tab and from that menu selecting Loan Payoff Amount. Call the Member Contact Center at 800-451-4292 or visit a branch.  Payoffs can be mailed to Credit Union ONE, 400 E. Nine Mile Rd., Ferndale, MI 48220. 

How do I check my loan status?

Check your status by logging in to Online Banking; setting up alerts in Online Banking; accessing Telephone Banking or Mobile Banking. Also, you can call the Member Contact Center at 800-451-4292 or visit a branch.

What is the difference between a loan and a line of credit? 

Freedom ONE is a closed-end term loan. Freedom Access is an open-end line of credit. 

What is the difference between a secured loan and an unsecured loan?

A car loan and mortgage are the most common types of secured loan. An unsecured loan is not protected by any collateral. If you default on the loan, the lender can't automatically take your property. The most common types of unsecured loan are credit cards, student loans, and personal loans.

How do I payoff my loan? 

Loan payoff amounts for same-day payoff can be obtained in Online Banking by clicking on the Loan Payment tab and from that menu selecting Loan Payoff Amount. You also can call the Member Contact Center or visit a branch. Dealers can call the Member Contact Center at 800-451-4292 for payoff amounts. Payoffs can be mailed to Credit Union ONE, 400 E Nine Mile Rd., Ferndale, MI 48220. Loan payoffs can be also be processed at a Credit Union ONE branch.

How can I get more loan coupons?

Call the Member Contact Center at 800-451-4292 or visit a branch. There is a $5.00 fee for a set of 36 coupons.

How do I close a loan with Credit Union ONE?

Loan closing can be done at any Credit Union ONE branch. Some loans can also be closed electronically.

Where do I find information on my loan title?

Michigan is not a title holding state. Titles that are issued in the state of Michigan will be mailed to you once the Credit Union ONE lien is placed on it. If  a vehicle is titled out of state and that state is a title holding state, then the members title will be held at Credit Union ONE until the loan is paid in full.

I made my payment and I was charged a late fee. Why?

Call the Member Contact Center at 800-451-4292 or visit any Credit Union ONE branch. If many cases, you might have sent in a loan payment but it was short a few cents. Your loan will become past due if the difference is not made up before the next due date and a late fee will be assessed. 

How can I obtain a letter of guarantee?

Please visit a branch location of call the Member Contact Center at 800-451-4292 for more information.

I can't make the payment by the due date, what can I do?

Contact Credit Union ONE at 800-451-4292 or visit any Credit Union ONE branch for assistance.

The Member Contact Center Loan Servicing Agents can assist members with changing the due date on their loan that may better for their budget. Credit Union ONE does not refinance our own loans however we can look into lowering the interest rate on the loan if the member qualifies. If members are facing financial difficulties, we can assist with starting the Loan Modification process.


How can I change the due date of my loan payments?

The Member Contact Center Loan Servicing Agents can assist members with changing the due date on their loan that may better for their budget. Credit Union ONE does not refinance our own loans however we can look into lowering the interest rate on the loan if the member qualifies. If members are facing financial difficulties, we can assist with starting the Loan Modification process.

What is needed to pay off a loan and receive an immediate release of lien?

You'll need to use a cashier’s check, wire transfer or cash. Any other payment method and the title will be released after five business days.

†Available to employees of or those employed at hospitals, facilities, and affiliates of the Detroit Medical Center, Beaumont Health, St. Joseph Mercy Health System, Spectrum Health and Munson Healthcare. Subject to eligibility verification.

‡Credit limit offered will be $1,000 on all approved loans. After $1,000 initial draw, subsequent draws must be made for the full amount of the available credit limit. Outstanding balance must be $100 or less for subsequent draws. Member must have a minimum automatic monthly payroll direct deposit of $500. Subject to approval based on overall creditworthiness factors. Other conditions may apply. Rate subject to change.