Contact Us

Headquarters: 400 E Nine Mile Ferndale, MI 48220 Routing Number:  272479841
General Information	Hours	Contact
Visit a Branch:	Branch Hours	Branch Locations
Contact Us by Phone:	Mon - Fri: 8:30am - 6:00pm Sat: 10:00am - 12:30pm	(800) 451-4292
E-Mail & Chat:	Mon - Fri: 8:30am - 5:00pm	Chat Email Us
Real Estate Lending:	Mon - Fri: 8:30am - 5:00pm	(800) 451-4292 Opt 4
Consumer Lending:	Mon - Thu: 8:30am - 5:00pm Fri: 8:30am - 6:00pm Sat: 10:00am - 12:30pm	(800) 451-4292 Opt 6
ONE's Financial Services:	Mon - Fri: 8:30am - 5:00pm	(800) 719-0022

Online Services
Compu-Phone 24/7 Access:		(800) 423-3069
Bill Pay Assistance:		(800) 451-4292 Opt 3

Debit & Credit Card Services
MasterCard® Debit Card:		Activation Report Lost/Stolen  -In US (24/7 Access)  -Outside US	(800) 466-0040 (888) 241-2510 (909) 941-1398
Report Lost Stolen Credit Card:		Platinum Visa	(800) 379-0935